Is it safe to use my credit card to make a reservation online?
Yes, reserving a hotel room at TravelBetter is safe. In fact, we back every
credit card purchase with our TravelBetter Safe Shopping Guarantee.
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We guarantee that every transaction you make on our site will be safe. This
means you pay nothing if unauthorized charges are made to your card as a result
of shopping at this site. See guarantee details below.
Why is TravelBetter so safe?
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Safety in Numbers: When you reserve at TravelBetter, you'll be one of over
500,000 customers who have safely made their reservation through us without
credit card fraud.
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Safe Technology: We employ security measures such as Secure Socket Layer
technology (SSL) to protect the loss, misuse and alteration of your personal
information. SSL, which is utilized by most popular browsers, including
Netscape and Microsoft Explorer, provides the advanced encryption tools
necessary to protect information transmitted between your computer and our
server. Encryption simply means that your information is converted into code
before it is dispatched over the Internet. Our secure server encrypts all
personal information, including your name, address, and credit card
information, so that it cannot be read as it is transmitted over the Internet
when you make a reservation.
When making a reservation online, we also employ Virtual Private Network
technology (VPN) to encrypt your personal information when sharing it with the
hotel.
Guarantee Details:
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Under the Fair Credit Billing Act, your bank can not hold you liable for more
than $50.00 of fraudulent charges. If your bank does hold you liable for any of
this $50.00, We will cover the entire liability for you, up to the full $50.00.
We will only cover this liability if the unauthorized use of your credit card
resulted through no fault of your own from purchases made at TravelBetter
while using the secure server.
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In the event of unauthorized use of your credit card, you must notify your
credit card provider in accordance with its reporting rules and procedures.
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