SHAPE THE FUTURE OF TRAVEL
HR MANAGEMENT
We are Always Looking for New Talent
Join our team of passionate travel professionals and help us create unforgettable experiences for our customers. We are committed to providing exceptional service and creating unique and authentic travel experiences. Whether you're interested in sales, marketing, operations, or customer service, we offer opportunities for growth and development in a dynamic and exciting industry. Come work with us and be a part of shaping the future of travel.
Location: World
Current Vacancies
Current Vacancies
Browse our current job openings and apply by sending an email with a motivational letter and your CV to hr@firebirdtours.com or fill out a contact us form
Backend Developer (PHP)
Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:
- Service for booking rail tickets https://rail.ninja
- Online trip builder https://triptile.com
- Service for booking hotels https://travel.ninja
- PHP/Drupal 10.0/Symfony, Maria-DB, Bitbucket, Jenkins, Docker.
- Designing and creating the product architecture;
- Back-end development;
- Analysis of business requirements and design of their implementation based on existing and new systems;
- Modification, implementation and creation of custom modules and components;
- Integration with external services (Payment systems, Salesforce, GDS services, etc.);
- Conducting code reviews;
- Work with version control systems;
- Work in Jira, Confluence.
- 3+ years of backend development experience;
- Strong communication skills and English language;
- Russian language is a must;
- Strong knowledge of PHP (>8.0), code refactoring, coding standards;
- Experience with at least one of the popular PHP frameworks;
- Knowledge and practical application of OOP principles;
- Understanding how web servers work, working in Nginx + php-fpm bundles;
- Ability to work with the Linux console;
- Experience with version control systems (Git).
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.
Business Analyst
Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:
We need a Business Analyst for our team.
- Service for booking rail tickets https://rail.ninja
- Online trip builder https://triptile.com
- Service for booking hotels https://travel.ninja
We need a Business Analyst for our team.
- Requirements gathering, elicitation and documentation in close collaboration with stakeholders and development teams;
- Modeling (processes, integrations, etc);
- Development team support (pre-dev, dev, QA);
- Performing Business Review and acceptance testing;
- Business transition support (Q&A, improvements and bug fixes).
- Understanding and knowledge of BA processes and standards (BABOK 3.0 - nice to have);
- Understanding of a few elicitation techniques (interviews, workshops, analysis of existing documents, etc);
- Knowledge of a few modeling notation (BPMN, UML, etc);
- Data analysis skills - ability to find patterns (Excel);
- Ability to use one of design/prototyping tools (e.g. Figma);
- Task & Documentation management system knowledge (Jira / Confluence);
- SQL / DBMS understanding (on basic level) - nice to have;
- Analytical & Critical thinking ;
- Detail-oriented;
- Multitasking;
- Ability to get along with fast changing environment ;
- Understanding and ability to adapt to SDLC.
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.
PPC Specialist (middle+)
Firebird is an international travel company, managing around 40 big and small travel brands and organizing trips for international travelers worldwide. We're now looking for a middle+ PPC specialist with healthy work ethics and passion for Digital Marketing to reinforce the Acquisition unit of our Marketing Team. If you're that person, send us your CV and cover letter, and we will be back in touch!
- Create and upload ads to different advertising platforms (Google Ads, Facebook Ads, Microsoft Ads, etc.);
- Conduct day-to-day monitoring and optimization of ad accounts according to set KPIs;
- Create ad ROI reports on request using Google Analytics, MS Excel or other software;
- Suggest new ideas to improve or optimize ad performance.
- 3+ years of experience in digital-marketing as PPC-specialist;
- Confident knowledge of modern self-serve ad systems (Google Ads, Microsoft Ads, Facebook Ads, etc.);
- Experience working with bulk-editors: Google Editor, Bing Editor, etc.;
- Confident knowledge of Google Analytics 4 platform;
- Confident user of Google Spreadsheets or MS Excel: good understanding of formulas & functions;
- Marketing mindset and understanding of key marketing principles (conversion attribution, ROI reporting, AIDA, funnels, etc.);
- Fluent English;
- Analytical skills;
- Proactivity.
- Google Ads Certificate;
- Knowledge of other languages will be a plus (Russian, Spanish, French, German, Portuguese, Italian);
- Strong copywriting skills;
- Experience working with Google Tag Manager.
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.
R&D Supervisor
Firebird Tours is a travel company that organizes upscale tours all over the world (mainly Europe). We are now hiring for a position of R&D Team Lead. In this position you will have multiple functions which are important for the company and its customers. Basically speaking you will lead day by day the team of people organizing the trips for our customers. It will include daily report management making sure deadlines are met and bookings made in time, supporting the team with balancing the workload and providing proper advice. We are looking for an ambitious, hardworking and responsible person who is ready to join a vibrant international company and plan the best travel journeys.
- Product Development: Improve our travel product by researching market trends, customer preferences, and analyzing competitor offerings;
- Team Management: Monitor daily team performance, set expectations, provide guidance, and address challenges to meet organizational goals;
- Quality Control: Establish and maintain quality standards to ensure products/services meet specifications and customer expectations;
- Incident Management: Oversee resolution of operational incidents, log issues, and coordinate with teams for timely resolution while keeping stakeholders informed;
- Intra-department Communication: Facilitate effective communication within the department through regular meetings and collaboration with marketing, sales, operations, and customer service.
- Good knowledge of English;
- 2+ years of experience of managing the team;
- Strong work ethics;
- Strong internet search skills;
- Strong analytical skills.
- Work in a friendly, young and ambitious team ready to change management;
- Career opportunities;
- Remote work, 5 days a week (Mon-Fri);
- Unique working experience in the best travel company;
- Ability to grow and level up skills in a dynamically developing team;
- Fixed salary 2500$ - 3000$ gross.
Digital Marketer
Firebird Tours is a leading provider of private custom made tours to some of the world's most remarkable places around Europe, Asia, Oceania &Latin America. Firebird Tours has been named as the best in the world for select destinations and our sister company has been one of the top 10 fastest-growing travel companies in the USA.
We are looking for a Digital Marketer who will drive traffic, improve conversions, and grow our online presence through smart digital campaigns and strategies.
We are looking for a Digital Marketer who will drive traffic, improve conversions, and grow our online presence through smart digital campaigns and strategies.
- Develop and implement digital marketing strategies to increase website traffic and user engagement;
- Manage and optimize performance marketing campaigns (Google Ads, Meta, LinkedIn, etc.);
- Plan and execute SEO and content marketing initiatives to improve search visibility;
- Run and optimize email and CRM campaigns for retention and upsell;
- Monitor, analyze, and report on campaign performance using analytics tools;
- Collaborate with product and design teams to align marketing initiatives with website improvements;
- Stay up to date with industry trends and competitors’ activities.
- 5+ years of experience in digital marketing;
- Hands-on experience with performance marketing (PPC, paid social, display);
- Strong knowledge of SEO and web analytics tools (Google Analytics, Google Tag Manager, Yandex.Metrica, etc.);
- Experience with CRM/email platforms (HubSpot, Mailchimp, etc.);
- Ability to work with budgets, optimize ROI, and reduce CAC.
- Strong analytical and communication skills.
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.
Destination Specialist
Firebird Tours is a premium travel company dedicated to organizing complex multi-destination programs to some of the world's most remarkable places in Europe, Asia & Oceania. Firebird Tours has been named as the best in the world for select destinations and our sister company has been one of the top 10 fastest-growing travel companies in the USA.
Due to the high demand for our service, we are expanding our teams, and looking for the talented candidates to join our Sales Department for the position of Destination Specialist.
Destination Specialist communicates with our customers in Spanish, English, helps them plan their travel itineraries using our cutting-edge tour-builder platform, discussing and finalizing customer plans via phone, email, SMS.
Due to the high demand for our service, we are expanding our teams, and looking for the talented candidates to join our Sales Department for the position of Destination Specialist.
Destination Specialist communicates with our customers in Spanish, English, helps them plan their travel itineraries using our cutting-edge tour-builder platform, discussing and finalizing customer plans via phone, email, SMS.
- Work with our new inbound customers brought through our marketing campaigns, journals & publications, prior customer & referrals. No cold calls;
- Develop travel itineraries through our tour builder my.firebirdtours;
- Communicate with customers to plan and finalize their travel plans via different means of communication.
- Position propels professional development and personal growth;
- Continuous training in customer service, sales, and destination knowledge;
- Shifted work schedule;
- Remote work;
- Agent agreement;
- Multicultural company, with all internal and external communication conducted in English and Spanish;
- Make sure to research our company website in detail, this is a requirement to be considered for a position.
- 2-3 years of prior customer service or sales-related experience is a plus. If you have no experience but want to work & believe you can succeed in this position, we welcome you to apply;
- Excellent communication skills;
- Excellent verbal skills;
- Fluent in written/spoken Spanish;
- Determination, responsibility, ambition;
- Result oriented;
- Proficient PC user.
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.