SHAPE THE FUTURE OF TRAVEL
HR MANAGEMENT
We are Always Looking for New Talent
Join our team of passionate travel professionals and help us create unforgettable experiences for our customers. We are committed to providing exceptional service and creating unique and authentic travel experiences. Whether you're interested in sales, marketing, operations, or customer service, we offer opportunities for growth and development in a dynamic and exciting industry. Come work with us and be a part of shaping the future of travel.
Location: World
Current Vacancies
Current Vacancies
Browse our current job openings and apply by sending an email with a motivational letter and your CV to hr@firebirdtours.com or fill out a contact us form
Backend Developer (PHP)
Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:
- Service for booking rail tickets https://rail.ninja
- Online trip builder https://triptile.com
- Service for booking hotels https://travel.ninja
- PHP/Drupal 10.0/Symfony, Maria-DB, Bitbucket, Jenkins, Docker.
- Designing and creating the product architecture;
- Back-end development;
- Analysis of business requirements and design of their implementation based on existing and new systems;
- Modification, implementation and creation of custom modules and components;
- Integration with external services (Payment systems, Salesforce, GDS services, etc.);
- Conducting code reviews;
- Work with version control systems;
- Work in Jira, Confluence.
- 3+ years of backend development experience;
- Strong communication skills and English language;
- Russian language is a must;
- Strong knowledge of PHP (>8.0), code refactoring, coding standards;
- Experience with at least one of the popular PHP frameworks;
- Knowledge and practical application of OOP principles;
- Understanding how web servers work, working in Nginx + php-fpm bundles;
- Ability to work with the Linux console;
- Experience with version control systems (Git).
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.
Business Analyst
Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:
We have now decided to develop our projects and we need a Business Analyst.
- Service for booking rail tickets https://rail.ninja
- Online trip builder https://triptile.com
We have now decided to develop our projects and we need a Business Analyst.
- Requirements gathering, elicitation and documentation in close collaboration with stakeholders and development teams;
- Modeling (processes, integrations, etc);
- Development team support (pre-dev, dev, QA);
- Performing Business Review and acceptance testing;
- Business transition support (Q&A, improvements and bug fixes).
- Understanding and knowledge of BA processes and standards (BABOK 3.0 - nice to have);
- Understanding of a few elicitation techniques (interviews, workshows, analysis of existing documents, etc);
- Experience of business analysis for SalesForce;
- Knowledge of a few modeling notation (BPMN, UML, etc);
- Data analysis skills - ability to find patterns (Excel);
- Ability to use one of design/prototyping tools (e.g. Figma);
- Task & Documentation management system knowledge (Jira / Confluence);
- SQL / DBMS understanding (on basic level) - nice to have;
- Analytical & Critical thinking;
- Detail-oriented;
- Multitasking;
- Ability to get along with fast changing environment;
- Understanding and ability to adapt to SDLC.
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.
PPC Specialist (middle+)
Firebird is an international travel company, managing around 40 big and small travel brands and organizing trips for international travelers worldwide. We're now looking for a middle+ PPC specialist with healthy work ethics and passion for Digital Marketing to reinforce the Acquisition unit of our Marketing Team. If you're that person, send us your CV and cover letter, and we will be back in touch!
- Create and upload ads to different advertising platforms (Google Ads, Facebook Ads, Microsoft Ads, etc.);
- Conduct day-to-day monitoring and optimization of ad accounts according to set KPIs;
- Create ad ROI reports on request using Google Analytics, MS Excel or other software;
- Suggest new ideas to improve or optimize ad performance.
- 3+ years of experience in digital-marketing as PPC-specialist;
- Confident knowledge of modern self-serve ad systems (Google Ads, Microsoft Ads, Facebook Ads, etc.);
- Experience working with bulk-editors: Google Editor, Bing Editor, etc.;
- Confident knowledge of Google Analytics 4 platform;
- Confident user of Google Spreadsheets or MS Excel: good understanding of formulas & functions;
- Marketing mindset and understanding of key marketing principles (conversion attribution, ROI reporting, AIDA, funnels, etc.);
- Fluent English;
- Analytical skills;
- Proactivity.
- Google Ads Certificate;
- Knowledge of other languages will be a plus (Russian, Spanish, French, German, Portuguese, Italian);
- Strong copywriting skills;
- Experience working with Google Tag Manager.
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.
Affiliate Program Manager
Affiliate Management
- Recruit, onboard, and manage relationships with new and existing affiliate partners.
- Serve as the primary point of contact for affiliates, providing support, guidance, and motivation.
- Track, analyze, and report on key performance indicators (KPIs) including traffic, conversions, ROI, and LTV.
- Identify underperforming affiliates and opportunities for growth, implementing action plans to improve results.
- Develop and execute affiliate marketing strategies aligned with broader marketing goals.
- Collaborate with creative, content, and product teams to provide affiliates with compelling assets and offers.
- Review and approve affiliate commissions and payouts in line with performance metrics and program rules.
- Monitor for fraud, policy violations, and ensure compliance with terms and conditions.
- Manage affiliate tracking platforms and ensure data accuracy.
- Stay informed about industry trends, tools, and technologies to continuously improve program effectiveness.
- 2+ years of experience in affiliate marketing or partnership management;
- Proven track record of growing and managing successful affiliate programs;
- Strong analytical skills and proficiency in performance tracking and reporting tools;
- Excellent communication, negotiation, and relationship-building skills;
- Detail-oriented with the ability to manage multiple projects simultaneously;
- Familiarity with affiliate networks (e.g., AWIN) and tracking platforms.
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.
Engagement Specialist
- Contacting leads assigned on a day-to-day basis using Aircall, the latest automated calling software;
- Pitching products and services and confirming and gathering initial information regarding their travel plan;
- Checking if customers have any future travel plans and collecting initial details like destination, dates, duration, cities they like to visit and level of hotels they like to stay in;
- Transferring the lead to the Destination Specialist and scheduling the next follow-up or call back if requested;
- Informing the client that the Destination Specialist will revert to them upon confirming the above.
- Strong communication skills in English, both written and verbal, and the ability to convince potential customers to avail our products and services;
- Ability to work in a fast-paced environment and handle a high volume of outbound calls efficiently;
- Excellent time management skills and the ability to meet targets within set timelines.
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.